This Privacy Policy explains how Alphavator collects, uses, stores, and protects information when you interact with the website, request access, or use the platform.
Information we collect
We may collect contact details, account identifiers, usage data, device and browser information, support communications, and data required to operate product features you choose to enable.
Depending on your configuration, we may process broker connection metadata, automation settings, and strategy-related inputs needed to provide the service.
How we use information
We use information to operate and improve the product, authenticate users, respond to inquiries, deliver support, protect platform security, and communicate service updates.
We may also use aggregate or de-identified data for analytics, performance monitoring, and product planning.
Sharing and service providers
We may share data with infrastructure, analytics, communication, and support providers that help us operate the service, subject to appropriate contractual safeguards.
We may disclose information where required by law, to enforce our terms, or to protect users, the company, or the public.
Retention and security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain business records.
We use administrative, technical, and organizational safeguards designed to protect personal information, but no system can be guaranteed to be completely secure.
Your choices
You may contact Alphavator to request access, correction, or deletion of personal information where applicable law grants those rights.
Privacy requests and questions can be sent to support@alphavator.com.